FAQ (Frequently Asked Questions)

We want you to be 100% satisfied with your purchase. If for some reason you are not, we will give you a full refund on your first purchase. That’s the Dalgoona Guarantee!

To receive a refund, please notify us of your intent to return within 30 days of purchase by emailing us at hello@dalgoona.com

Don’t worry! Please email us at hello@dalgoona.com, and we will figure it out.

First, add 20g of the coffee mix into a cup. Then add about 8oz of hot water. Stir and enjoy! Due to the lack of additives, our coffee mixes may clump. We found that adding the coffee mix first then pouring hot water over it works best.

Our coffee mixes have 5g of net carbs.

13g total carbs – 8g allulose = 5g net carbs.

We use allulose and monk fruit extract.

Allulose is considered to be a “rare sugar,” and it is naturally found in certain fruits such as jackfruit, figs, and raisins. Allulose is a monosaccharide or simple sugar, that is absorbed by the body but not metabolized. The U.S. Food and Drug Administration (FDA) allows allulose to be not listed under total sugars or added sugars, but it must be labeled as a carbohydrate. Because allulose is not metabolized by the body, it can be removed from the total carbs. We chose to use allulose as one of our sweeteners because researchers found allulose had no impact on blood glucose levels.

Monk fruit extract is a natural, zero-calorie sweetener that is extracted from monk fruit, aka Luo Han Guo or “Buddha fruit.” It is a fruit that is grown in Southeast Asia, and it is 100 to 250 times sweeter than sugar. Because of its intensity, only a small amount is needed.

Organic Coconut Milk Powder (Coconut Milk Powder, Tapioca Maltodextrin, Acacia Gum), Allulose, Coffee, Natural Flavors, Himalayan Pink Salt, Monk Fruit Extract.

We do not use nor add any processing aids to any of our finished products during our manufacturing process. However, some of our ingredient suppliers may use a processing aid, such as organic tapioca maltodextrin or organic acacia gum. Processing aids are sometimes used to ensure anti-caking for the milling and packing of the supplier’s final ingredient. Not all processing aids are made from harmful chemicals, and we always try to source plant or mineral-based options.

Organic tapioca maltodextrin is a starch that is derived from tapioca which is from cassava root. Cassava root is a dietary staple in several countries in Asia, Africa, and South America. Organic tapioca maltodextrin is used frequently when making high-fat powders, and it helps with milling, packing, and flowability.

Organic acacia gum is a natural, soluble fiber, and it is sourced by harvesting the sap from acacia trees. Acacia has been used in baking ingredients and medicines for centuries. Organic acacia gum is used frequently when making high-fat powders, and it helps with milling, packing, and flowability.

They sure are!

They sure are!

We currently only ship in the United States.